About Our Tea
Frequently Asked Questions
What makes Wandering Leaf Co. teas special?
At Wandering Leaf Co., we believe tea is more than a drink - it’s an experience. Inspired by global flavours and the joy of discovery, our small-batch artisan blends are crafted for curious tea lovers who enjoy bold flavours, beautiful aromas and a little adventure in every cup.
Are your teas loose-leaf?
Yes! Our teas are loose-leaf blends, allowing the leaves and ingredients room to infuse and release their flavour. They’re perfect for enjoying a mindful cup at home or sharing with someone special.
Do your teas contain caffeine?
Caffeine content depends on the tea base. Black, green and white teas naturally contain caffeine, while rooibos-based teas are naturally caffeine-free. Please check the individual product descriptions for details about each blend.
How do I choose the right tea for me?
Each product page includes tasting notes, ingredients, and pairing suggestions to help you explore the blend and find ideas for enjoying it. Whether you’re looking for a bold, spiced chai, a refreshing green tea, a delicate floral blend, or a naturally caffeine-free rooibos, these details can help you choose a tea you’ll love.
Gifting and Orders
What is your return or exchange policy?
Please refer to our store’s published return and refund policy for the applicable terms. For questions about a specific order, contact us directly so we can review your situation.
Do you offer tea gifts?
Yes! Our teas make thoughtful gifts for birthdays, holidays, thank-you gifts and special occasions. Explore our tea collection and available gift options to create something memorable for the tea lover in your life.
Where do you ship?
We currently ship within Canada only. Available delivery options and shipping costs are shown at checkout.
How long will my order take to arrive?
Delivery times depend on the shipping method and destination. Once your order has been processed and shipped, any tracking information available will help you follow its progress.
What if I need help with my order?
If you have a question about your order, please contact us through our website with your order details. We’ll do our best to help.
Brewing and Storage
How do I brew loose-leaf tea?
Place the recommended amount of tea into an infuser or teapot, add water at the appropriate temperature, and steep for the time recommended for your blend. Remove the leaves when brewing is complete and enjoy!
For the best results, follow the brewing instructions provided with your tea.
Can I make iced tea or cold brew?
Absolutely! Many loose-leaf teas are delicious served cold. You can brew your tea hot and let it cool, or steep suitable blends in cold water in the refrigerator. Follow the instructions for your particular blend for the best flavour.
How should I store my tea?
Store your tea in an airtight container in a cool, dry place, away from direct sunlight, heat, moisture and strong odours. Proper storage helps preserve its aroma and flavour.
About Wandering Leaf Co.
Where is Wandering Leaf Co. based?
Wandering Leaf Co. is a small-batch artisan tea business based in South Surrey, British Columbia, Canada. We create blends inspired by flavours and traditions from around the world.
How can I contact you?
You can reach us through the contact page on our website. We love hearing from fellow tea lovers and are happy to help with questions about our blends and products.